Shipping policy

📦 Shipping Policy – The TailStop

Processing Time

All orders are processed within 1–3 business days after payment confirmation.
During busy seasons or new launches, processing times may take a little longer — but we always do our best to ship your orders as quickly as possible.

Shipping Time

• Domestic Orders (India): 3–8 business days

• International Orders: 10–20 business days (depending on destination & customs)
  Once your order ships, you’ll receive a tracking number via email or SMS so you can follow your parcel’s journey.

Shipping Rates

• Standard Shipping (India): ₹49–₹99 depending on location

• Free Shipping: On orders above ₹999

• International Shipping: Calculated at checkout based on destination

Order Tracking

When your order ships, you’ll get a tracking link by email/SMS.
If you don’t receive your tracking number within 5 days, please contact us at support@thetailstop.com.

Delays & Exceptions

We’re not responsible for delays caused by courier services, customs, or unexpected weather conditions — but we’ll always assist you in resolving any issue.

Damaged or Lost Packages

If your package arrives damaged or doesn’t arrive within the expected delivery time, please reach out to us at support@thetailstop.com within 7 days of the expected delivery date.
We’ll do our best to make it right 💛

Address Changes

Please double-check your shipping address before confirming your order.
If you need to make changes, contact us within 12 hours of placing your order.